Terms of service
📜 Terms of Use
Welcome to Tokoro Bloom!
In these Terms of Use, “we,” “us,” and “our” refer to Tokoro Bloom. We operate this store and website, and provide a curated shopping experience—including all related information, content, features, tools, products, and services (collectively, the “Service”)—through the Shopify platform.
These Terms of Use, along with all referenced policies (collectively, the “Terms”), outline your rights and responsibilities when using our Service.
Please read these Terms carefully, as they contain important legal information, including disclaimers of warranties and limitations of liability.
By browsing or interacting with our Service, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from using or accessing our Service.
1. Access and Account
By agreeing to these Terms, you represent that you are of legal age in your country, state, or region of residence, and that you consent to any minors under your care using the Service through your owned or managed devices.
To use our Service—including accessing the online store or purchasing products—you may be required to provide certain information, such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to submit such information.
You are solely responsible for managing your account credentials and all activities under your account. You may not transfer, sell, assign, or license your account to any other party.
2. Products
We strive to accurately represent our products and services in the online store. However, due to differences in device types, settings, and configurations, colors and appearances may vary from actual items.
We do not guarantee that the appearance or quality of any product or service will meet your expectations or match the representations shown online.
Product descriptions may change without notice at our discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to specific individuals, regions, or jurisdictions.
3. Orders
Placing an order constitutes an offer to purchase. Tokoro Bloom reserves the right to accept or reject any order at its sole discretion. An order is not finalized until we confirm acceptance and process your payment.
Please review your order carefully before confirming. Once accepted, cancellation may not be possible. If we reject, modify, or cancel your order, we will make reasonable efforts to notify you using the contact information provided at checkout.
Returns and exchanges are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use only, and not for resale or export.
4. Pricing and Billing
Prices, discounts, and promotions may change without notice. The applicable price is the one shown at the time of your order and confirmed in your order email.
Unless otherwise stated, prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.
Prices shown on our online store may differ from those in physical stores or third-party platforms. Promotions may be governed by separate terms, which take precedence over these Terms in case of conflict.
You agree to provide accurate and complete purchase, payment, and account information. You also agree to promptly update your email address, credit card number, expiration date, and other details as needed to complete transactions and receive communications.
You represent and warrant that:
- (i) your credit card information is true, accurate, and complete;
- (ii) you are authorized to use the card;
- (iii) charges will be approved by your card issuer;
- (iv) you will pay all applicable charges, including taxes and fees.
5. Shipping and Delivery
We are not responsible for delays in shipping or delivery. Estimated delivery times are for reference only and are not guaranteed.
Delays due to carriers, customs, or factors beyond our control are not our responsibility. Risk of loss and title transfer to you upon handover to the shipping carrier.
6. Intellectual Property
All content on the Service—including trademarks, branding, text, images, graphics, reviews, videos, audio, and their design and arrangement—is owned by Tokoro Bloom, its affiliates, or licensors, and protected under Japanese intellectual property laws.
You may use the Service only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, download, store, or transmit any content without our prior written consent.
Nothing in these Terms grants you any license or rights under Tokoro Bloom’s, Shopify’s, or any third party’s intellectual property. Unauthorized use may violate Japanese law. All rights not expressly granted are reserved by Tokoro Bloom.
Tokoro Bloom’s name, logo, product and service names, designs, and slogans are trademarks of Tokoro Bloom or its licensors. You may not use them without prior written permission. Shopify’s trademarks are owned by Shopify. Other names and logos are trademarks of their respective owners.
7. Optional Tools
Access may be provided to customer tools offered by third parties as part of the service; however, we do not monitor, control, or participate in their content.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of optional tools provided through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
8. Third-Party Links
The service may include materials or hyperlinks to websites operated or provided by third parties (including embedded third-party features).
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. Accessing such materials or websites is at your own risk.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9. Relationship with Shopify
Tokoro Bloom is hosted by Shopify and provides services to you. However, all purchases made through our store are directly between you and Tokoro Bloom.
By using the service, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Tokoro Bloom (including any damages or injuries arising from purchased goods or services).
You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with Tokoro Bloom.
10. Privacy Policy
All personal information collected through the service is subject to our Privacy Policy (available here).
Some personal information may also be subject to Shopify’s Privacy Policy (available here).
By using the service, you acknowledge that you have read these privacy policies.
As the service is hosted by Shopify, Shopify collects and processes personal information related to your access and use of the service to provide and improve the service.
Information you submit may be shared or transmitted to Shopify and third parties located outside your country of residence and used to provide the service.
For details on how we, Shopify, and our partners use your personal information, please refer to the Privacy Policy (available here).
11. Feedback
If you submit, upload, post, email, or otherwise send us any ideas, suggestions, feedback, reviews, plans, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
For example, we may use these rights to operate, provide, evaluate, enhance, improve, and promote the service, and to fulfill our obligations and exercise our rights under these Terms.
You represent and warrant that:
(i) you own or have all necessary rights to the Feedback,
(ii) you disclose any compensation or incentives received in connection with the Feedback,
(iii) your Feedback complies with these Terms.
We are not obligated to:
(1) keep Feedback confidential,
(2) pay compensation for Feedback,
(3) respond to Feedback.
We may, at our sole discretion, monitor, edit, or remove Feedback that we deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates third-party intellectual property rights or these Terms—but we are not obligated to do so.
You agree that your Feedback does not infringe upon any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You also agree that your Feedback does not contain defamatory, unlawful, abusive, or obscene content, nor any viruses or malware that could affect the operation of the service or related websites.
You must not use a false email address, impersonate another person, or mislead us or third parties about the origin of any Feedback.
You are solely responsible for the Feedback you provide and its accuracy.
We assume no liability for any Feedback posted by you or any third party.
12. Errors, Inaccuracies, and Omissions
The service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
13. Prohibited Uses
You may access and use the service only for lawful purposes.
You must not use the service, directly or indirectly, for:
(a) unlawful or malicious purposes,
(b) violating any laws or regulations,
(c) infringing intellectual property rights,
(d) harassing, abusing, insulting, defaming, slandering, intimidating, or harming others,
(e) submitting false or misleading information,
(f) transmitting or using materials that violate these Terms,
(g) sending unsolicited advertising or promotional materials (including spam, chain letters, or similar solicitations),
(h) impersonating others,
(i) interfering with or restricting others’ use of the service, or engaging in conduct that may harm or impose liability on Tokoro Bloom, Shopify, or other users.
You also agree not to:
(a) upload or transmit viruses or malicious code that may affect the functionality or operation of the service,
(b) reproduce, copy, sell, resell, or exploit any part of the service,
(c) collect or track others’ personal information,
(d) engage in spamming, phishing, farming, fraud, web crawling, or scraping,
(e) interfere with or circumvent the security features of the service or related websites.
If we determine that you have violated any provision of these Terms, we may suspend, disable, or terminate your account without prior notice.
14. Termination
We may terminate this agreement or your access to the service (or any part thereof) at any time, without notice, at our sole discretion.
You remain liable for all amounts due up to the termination date.
The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
15. Disclaimer of Warranties
Information provided on or through the service is for general informational purposes only.
We do not guarantee the accuracy, completeness, or usefulness of such information.
Reliance on such information is at your own risk.
We disclaim all liability for any reliance placed on such materials by you, other users, or third parties.
Except as expressly stated by Tokoro Bloom, the service and all products provided through it are offered “as is” and “as available,” without any representations, warranties, or conditions—express or implied—including merchantability, fitness for a particular purpose, durability, title, or non-infringement.
We do not guarantee that your use of the service will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you.
16. Limitation of Liability
To the maximum extent permitted by law, Tokoro Bloom and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages—including lost profits, lost revenue, lost savings, lost data, replacement costs, or similar damages—arising from your use of the service or any products obtained through it, regardless of the legal theory (contract, tort, strict liability, etc.), even if advised of the possibility of such damages.
We are not responsible for any errors or omissions in content or products posted, transmitted, or otherwise made available through the service.
17. Indemnification
You agree to indemnify, defend, and hold harmless Tokoro Bloom, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorney’s fees) arising from:
(1) your breach of these Terms or incorporated documents,
(2) your violation of laws or third-party rights,
(3) your access to or use of the service.
We will notify you of any such claims, and unless you suffer material prejudice from delayed notice, your indemnification obligation remains.
We may control the defense and settlement of such claims at your expense, including selecting legal counsel.
We will not settle any claim involving non-monetary obligations without your consent (which shall not be unreasonably withheld).
You agree to cooperate in the defense of such claims, including providing relevant materials.
18. Severability
If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
19. Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Use, along with any policies or operating rules posted by us on this site or in relation to the Services, constitute the entire agreement and understanding between you and us, and supersede any prior or contemporaneous agreements, communications, or proposals—whether oral or written (including prior versions of the Terms of Use)—regarding your use of the Services.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
20. Assignment
You may not assign, delegate, or transfer any of your rights or obligations under these Terms without our prior written consent. Any such attempt shall be deemed invalid. We may assign, transfer, or delegate these Terms and our rights and obligations hereunder without your consent or notice.
21. Governing Law and Jurisdiction
These Terms of Use and any separate agreements related to the Services shall be governed by and construed in accordance with the laws of Japan, under the jurisdiction of Tokoro Bloom’s principal office.
In the event of any dispute arising in connection with the Services, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance. You and Tokoro Bloom hereby consent to the venue and personal jurisdiction of such court.
22. Headings
The headings used in this agreement are for convenience only and shall not affect the interpretation or application of these Terms.
23. Changes to Terms of Use
You may review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates or changes to our website. You are responsible for checking our website periodically to stay informed of any changes.
We will notify you of any material changes to these Terms in accordance with applicable laws. Such changes shall become effective as of the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes constitutes your acceptance of those changes.
24. Contact Information
If you have any questions regarding these Terms of Use, please contact us at info@tokoro-bloom.com.
Our contact details are as follows:
Tokoro Bloom
info@tokoro-bloom.com
1-44-1-602 Kotesashi-cho, Tokorozawa-shi, Saitama 359-1141, Japan
090-6847-4622 (Japanese language support only)